114 Blog posts

VOICES – CI’s Aboriginal Newsletter (Issue #1)

VOICES is the newest way The Canadian Institute is making sure Indigenous, First Nations, and Aboriginal peoples of all walks of life have a voice in the economic development of our shared nation.   Vancouver activist calls upon feds to consult with women’s groups about indigenous-women’s inquiry The cochair of the February 14th Women’s Memorial…

Supply Chain Management – Industry News, Interviews, Whitepapers, and more

SUPPLY CHAIN MANAGEMENT SPEAKER INTERVIEW SERIES The Importance of Supply Chain Collaboration and Innovation in Alberta  This week we sat down with our speaker Peter Dimmell of Shell Canada Limited & Cenovus Energy Inc., and asked him his thoughts on the challenges and opportunities  for supply chain management in Alberta right now. [Read more]  …

CI CONNECT – Customer Experience News, Guides, & more…

4 Technology Trends Improving Customer Experience in 2016 Customer experience is the one area where a business can truly differentiate itself from competitors. We’re already seeing some exciting innovations in 2016 as businesses continue to realize the value exceptional customer experiences (CX) yield for their bottom line. With technology driving innovation, consumers can expect to…

Privacy Law & Compliance Updates

Ten tips from Canada’s privacy commissioner to prevent employee data snooping Six years ago a bank employee was caught going through the financial records of another staff member who was in a relationship with her ex-husband. The spying had been going on for four years. The federal privacy commissioner, who has dealt with several privacy…

Payments Industry News 2016

**PAYMENTS COMPLIANCE AND INNOVATION IN CANADA**   Rapid transformation of the payments ecosystem is creating swift transformational change to the regulatory and legal framework in Canada’s payments system. Now is the time to look ahead and proactively plan your initiatives to improve your organization’s risk and compliance strategies and ensure the continuing safety and security…

Storytelling – A Valuable Tool in Litigation

**STORYTELLING**   Part of the fabric of our society is storytelling. It is everywhere. We remember stories, we want to see and hear them. They sell products via ads, newspapers, books, magazines and movies. Our caveman ancestors probably only communicated through stories. From when we were children we were told stories and they usually had…

Building Aboriginal Relationships in BC

B.C. First Nation leaders ask PM to reject LNG terminal site First Nation leaders in B.C. have made a direct appeal to Prime Minister Justin Trudeau to stop a major liquefied natural gas project from being built adjacent to juvenile salmon-rearing habitat.  [Read More…]   ANALYSIS: Can Trudeau deliver on his First Nations promises? The…

The Future of Union-Management Relationships

**UNION MANAGEMENT RELATIONSHIPS**   The future of work is changing. Is your union-management relationship prepared? When considering union-management relationships, we think of collective bargaining, employee benefits, duty to accommodate – issues critical to both long-term and day-to-day labour relations within any organization. Yet against this backdrop rests a fundamental question that unions and employers alike…

Advertising & Marketing Law 2016

**DIGITAL MARKETING COMPLIANCE IN A CONNECTED WORLD**   CRTC battles forces of dorkness, takes action against notorious botnet In the second such announcement in less than a week, the Canadian Radio-television and Telecommunications Commission (CRTC) has publicly announced an advanced investigative action — this time against an unnamed organization suspected of involvement in the distribution…

Cybersecurity | 2015

*CYBERSECURITY FOR CRITICAL INFRASTRUCTURE*   INFOGRAPHIC November 16, 2015   Companies turn to cyber insurance after Ashley Madison and other high-profile hacks In July, adultery website Ashley Madison made headlines after hackers broke in to the company’s network and leaked customers’ personal information, including their messages to other members and sensitive financial data. [Read More…]…