22 Blog posts

CI CONNECT – Customer Experience News, Guides, & more…

4 Technology Trends Improving Customer Experience in 2016 Customer experience is the one area where a business can truly differentiate itself from competitors. We’re already seeing some exciting innovations in 2016 as businesses continue to realize the value exceptional customer experiences (CX) yield for their bottom line. With technology driving innovation, consumers can expect to…

Privacy Law & Compliance Updates

Ten tips from Canada’s privacy commissioner to prevent employee data snooping Six years ago a bank employee was caught going through the financial records of another staff member who was in a relationship with her ex-husband. The spying had been going on for four years. The federal privacy commissioner, who has dealt with several privacy…

Payments Industry News 2016

**PAYMENTS COMPLIANCE AND INNOVATION IN CANADA**   Rapid transformation of the payments ecosystem is creating swift transformational change to the regulatory and legal framework in Canada’s payments system. Now is the time to look ahead and proactively plan your initiatives to improve your organization’s risk and compliance strategies and ensure the continuing safety and security…

Storytelling – A Valuable Tool in Litigation

**STORYTELLING**   Part of the fabric of our society is storytelling. It is everywhere. We remember stories, we want to see and hear them. They sell products via ads, newspapers, books, magazines and movies. Our caveman ancestors probably only communicated through stories. From when we were children we were told stories and they usually had…

Advertising & Marketing Law 2016

**DIGITAL MARKETING COMPLIANCE IN A CONNECTED WORLD**   CRTC battles forces of dorkness, takes action against notorious botnet In the second such announcement in less than a week, the Canadian Radio-television and Telecommunications Commission (CRTC) has publicly announced an advanced investigative action — this time against an unnamed organization suspected of involvement in the distribution…

Cybersecurity | 2015

*CYBERSECURITY FOR CRITICAL INFRASTRUCTURE*   INFOGRAPHIC November 16, 2015   Companies turn to cyber insurance after Ashley Madison and other high-profile hacks In July, adultery website Ashley Madison made headlines after hackers broke in to the company’s network and leaked customers’ personal information, including their messages to other members and sensitive financial data. [Read More…]…

Camp Logistics and Workforce Accommodation – Industry News

Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Plans for third East Yorkshire oil and…

Camp Logistics and Workforce Accommodation – Industry News

Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf British Columbia’s energy projects lure companies stung…

Camp Logistics and Workforce Accommodation – Industry News

Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf In the Heart of Canada’s Oil Country,…

Cyber Security for Energy – Industry News

Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Kenney to consider local exemptions to TFW program after provincial complaints – See more at: http://www.hrreporter.com/articleview/21737-kenney-to-consider-local-exemptions-to-tfw-program-after-provincial-complaints#sthash.HmmqMz7D.dpuf Fortinet Inc Launches Security Consulting Services in…