This session will look at challenges arising from handling an increased number of complaints against police officers, as well as single complaints filed with multiple oversight bodies, and best practices for processing complaints.

• Exploring how grievances and arbitrations interface with BC Police Act Div 3 and 6 complaints
• Analyzing the processes involved with Human Rights complaints and grievance/arbitration processes that are filed concurrently with a Police Act complaint
• Calculating indemnification
• Addressing protracted delays, including where complaints were filed years ago, or in relation to an incident that has long passed