Collecting Rental Arrears: How to Structure Collection Programs to Improve Participation and Re-Invest in Community

November 16, 2023 3:30pm

Audrey DeMarsico
Lawyer
Nelligan O‘Brien Payne LLP

  • Relying on an effective housing policy with an easily understood rent collection framework
  • Employ a tenant relations officer that communicates, educates, and constantly sends reminders
  • Lessons learned throughout the transitional period
  • Framing rent collection as a contribution to infrastructure building for the community