The pandemic created a significant backlog That administrative bodies are still addressing. This panel will do a deep dive into developing practical strategies that administrative bodies can use to effectively reduce backlog and ensure timely access to justice.

• Examining how much backlog still exists and determining what recourse can be used
• Exploring various solutions to overcome backlog:
• Use of virtual hearings versus in-person hearings
• Use of AI for decision-making
• Understanding whether more employees are needed or whether procedures need to be more efficient
• Develop practical tools for parties awaiting responses that can help expedite the process