With self-represented individuals appearing before administrative tribunals and courts, it is essential that they can fairly navigate these institutions. This panel will address practical ways for assisting parties throughout the administrative process, including in virtual hearings.

• Discussing active adjudication through the lifecycle of a file
• Are the procedures readily accessible to all Canadians?
• Can they properly and appropriately make their case?
• Exploring how plain language is critical for ensuring that self-represented litigants have meaningful access to processes
• Analyzing how logistics such as access to technology does not always equate to access to justice
• Finding the balance between assisting a self-represented applicant, without over assisting
• Distinguishing the difference in self-represented litigant’s needs if they are involved with an in-person hearing versus a virtual hearing