Conference Program
Flip through our 2020 conference brochure and discover what’s new this year.

Learn more

Day 1 - Tuesday, November 17, 2020

9:00
Opening Remarks from the Chair
9:15

Regulator Townhall

Adjusting Operations to Meet Expectations and Avoid Compliance Missteps During and After COVID
10:15
Navigating Shifts in the Global Economy and Impending Changes Under the CDIC Act
10:45
Break
11:15
Consumer Protection: How to Align Operations with Bill C-86 Provisions and Promote Fair and Equitable Dealings
12:15
Networking Lunch1:1 Peer-To-Peer Networking
1:00
Afternoon Breakouts
2:00

Spotlight on Market Conduct

Top 5 Lessons from Recent Enforcement Actions
3:00
Break
3:15

Internal Investigations

How to Leverage Technological Tools and Techniques to Detect and Deter Misconduct
4:00

INDUSTRY EXECUTIVE FIRESIDE CHAT

Leveraging Human and Financial Resources to Meet Higher Compliance Expectations
5:00

Networking Reception

Tools and Techniques to Build and Retain Skilled, Agile Compliance Teams
5:45
Day One Concludes

Day 2 - Wednesday, November 18, 2020

9:00
Opening Remarks from the Chair
9:15
Cyber Security & Privacy Compliance in an Increasingly Digital Economy: A Playbook for Protecting the Organization and the Client
10:15

Third Party Risk Management

Establishing the Right Metrics and Monitoring Practices to Meet Regulator Outsourcing Requirements
11:15
Break
11:45

Ethics Training with Live Polling

Minimizing Misconduct Risks: Tools and Techniques to Promote Integrity, Ethics and a Culture of Compliance
12:45
Networking Break
1:00
Meet a Mentor
1:30
Afternoon Breakouts
2:30
Break
2:45
Determining When to De-risk: Top 5 Major Pitfalls to Avoid when Ending a Client Relationship
3:45

Live Polling Session

Conducting Robust Risk Assessments in a Shifting Regulatory Landscape
4:30
Conference Concludes

Day 1 - Tuesday, November 17, 2020

9:00
Opening Remarks from the Chair

Danielle Lin
Vice President Canadian Banking & Consumer Legislation Compliance
TD Bank Group

9:15

Regulator Townhall

Adjusting Operations to Meet Expectations and Avoid Compliance Missteps During and After COVID

Guillaume Giguère
Manager, Examinations Compliance
FINTRAC

Anie Stuart
Managing Director
Culture and Conduct Risk Division

OSFI

Sara Gelgor
Chief Compliance Officer
Concentra Bank

Swati Agrawal
Senior Manager – Market Conduct (Life & Health Insurance)
FSRA

  • Gain guidance on regulatory flexibility due to COVID and the implications for future assessments and adjudication of breaches
  • Leveraging insights on new operational risks for remote teams
  • Align operations with regulator plans for the resumption of obligations to avoid missteps
  • Managing emerging conflicts between offering services and health and safety

10:15
Navigating Shifts in the Global Economy and Impending Changes Under the CDIC Act

Peter Routledge
President & CEO
CDIC

Examine the economic outlook for Canada and key changes under the CDIC Act that that will impact your organization on a new timeline due to COVID. Ensure your organization has hit recent compliance targets and is on track to operationalize changes with guidance on data system requirements and the Co-owned and Trust Deposit By-law.

10:45
Break
11:15
Consumer Protection: How to Align Operations with Bill C-86 Provisions and Promote Fair and Equitable Dealings

Teresa Frick
Director, Supervision
FCAC

Brigitte Goulard
Senior Counsel
Torys LLP
Former Deputy Commissioner, FCAC

Natalie Biderman
Managing Counsel
CIBC

  • Adjusting operations to align with enhanced policy and procedure requirements under the bank act
  • Examining examples of fair and equitable dealings with vulnerable consumers
  • Understanding how the FCAC will ingest complaints and associated technical requirements for financial institutions
  • Preparing for provisions under the FCAC Act: Learn how the regulator will be applying auditing and enforcement power
  • Developing compliant sales practices for virtual or non-face-to-face interactions

12:15
Networking Lunch1:1 Peer-To-Peer Networking

Make new connections, face-to-face. Troubleshoot top pain points and share breakthrough strategies using an interactive virtual feature that will introduce you to fellow industry peers for a quick conversation.

1:00
Afternoon Breakouts

Stream 1 - FINANCIAL CRIME - Examining the Top 10 Trends in AML & Financial Crime to Prepare Your Organization for a Shifting Regulatory Landscape

Suhuyini Abudulai
Partner
Cassels Brock and Blackwell LLP

Kirill Meleshevich
Global Head of AML
WorkFusion

Stream 2 - TECHNOLOGY - Assessing 10 Opportunities in the RegTech, FinTech and the Digital Landscape

Donna Bales
Co-Founder
Canadian RegTech Association

PJ Di Giammarino
Chair
RegTech Council (UK)

Stream 3 - CONDUCT, COMPLIANCE CULTURE AND CONSUMER TRUST - 10 Emerging Areas of Focus for Regulators: Examining Consumer Protection and Privacy Controls Globally

Compliance professionals must manage a wide range of risks and stay up to speed with ever evolving regulations. These concurrent sessions have been designed to provide you with an opportunity to enhance your knowledge across different compliance disciplines.

The first series of sessions will examine global trends in the regulatory environment and what they mean for your organization. We invite you to customize your agenda by selecting one to attend.

Top 10 Developments in Regulatory Compliance to Watch Around the World and the Implications for your Organization


Stream 1
Financial Crime — Examining the Top 10 Trends in AML & Financial Crime to Prepare Your Organization for a Shifting Regulatory Landscape

  • Addressing AML & Financial Crime in a digital age
  • Use of RegTech and AI to automate AML practices and the regulatory response
  • Regulatory change management

Stream 2
Technology — Assessing 10 Opportunities in the RegTech, FinTech and the Digital Landscape

Prepare to examine 10 regulatory and compliance challenges that financial institutions face and the types of emerging technology and solutions that are being used to improve compliance effectiveness.

2:00

Spotlight on Market Conduct

Top 5 Lessons from Recent Enforcement Actions

Cullen Price
Manager, Market Abuse
Ontario Securities Commission

Charles Corlett
Director, Enforcement Litigation
IIROC

Martin Hovington
Director of investigations, Market Abuse
AMF

  • Understanding implications of recent regulatory developments
  • Examining compliance oversight failures for FX traders
  • Extracting compliance lessons from recent cases of market manipulation and insider trading
  • Analyzing enforcement of whistleblower reprisal rules under the Securities Act

3:00
Break
3:15

Internal Investigations

How to Leverage Technological Tools and Techniques to Detect and Deter Misconduct

Julie-Martine Loranger
Partner
McCarthy Tétrault LLP

  • Key steps to launch an investigation
  • Understanding your disclosure obligations and protections
  • Analysis of technological tools and techniques
  • Overcoming common challenges

4:00

INDUSTRY EXECUTIVE FIRESIDE CHAT

Leveraging Human and Financial Resources to Meet Higher Compliance Expectations

Jennifer M. Riordan
SVP, Enterprise Risk Management (Americas)
Wells Fargo Bank N.A.

Ilona Niemi
VP, Compliance Officer
Zurich Canada

Mark Pawelek
Chief Compliance Officer
Chief Privacy Officer & Member Concerns Officer

Motusbank

  • Leveraging new tools to communicate strategic objectives and values
  • Finding opportunities for workflow efficiencies through centralization or automation
  • Providing effective internal oversight and training to remote compliance teams
  • Planning for the future: insights on how industry leaders are pivoting during the pandemic to ensure compliance

5:00

Networking Reception

Tools and Techniques to Build and Retain Skilled, Agile Compliance Teams

Julie Bryski
Senior Director, Talent Initiatives
Toronto Finance International

Gina Jeneroux
Chief Learning Officer
BMO

5:45
Day One Concludes

Day 2 - Wednesday, November 18, 2020

9:00
Opening Remarks from the Chair

Danielle Lin
Vice President Canadian Banking & Consumer Legislation Compliance
TD Bank Group

9:15
Cyber Security & Privacy Compliance in an Increasingly Digital Economy: A Playbook for Protecting the Organization and the Client

David Goodis
Assistant Commissioner
Office of the Information & Privacy Commissioner of Ontario

Imran Ahmed
Partner
Blakes, Cassels & Graydon LLP

Maryann Besharat
Vice President, Legal & Compliance
Intact Financial Corporation

  • Mitigating heightened cyber risks: How to effectively prepare your organization for a cyber incident
  • Equipping your remote workforce with the tools, policies and procedures to protect against fallout
  • Learn about privacy regulators’ expectations for cybersecurity, and decisions and guidance documents
  • Navigating differences in the provisions under PIPEDA and the impending legislation under Bill 64 in Quebec
  • Managing operations where the technological is expedited and privacy component lags
  • Building a Data Ethics framework: research, stakeholders, the role of Legal and Compliance
  • Crafting effective communication: What to say to your customers about Data Ethics

10:15

Third Party Risk Management

Establishing the Right Metrics and Monitoring Practices to Meet Regulator Outsourcing Requirements

Elspeth Bowler
Managing Director, Operational Risk Division
OSFI

PJ Fournier
Associate Director, Risk & Compliance
Protiviti

  • Applying a risk-based approach to outsourcing activities
  • Setting clear, enforceable contracts with vendors
  • Strengthening effective monitoring and oversight: Best practices for engaging with vendors
  • Exploring examples of strong vendor oversight from the regulator
  • Establishing safeguards to ensure compliance with legislative requirements for location of records
  • Building a contingency plan for potential service disruptions to ensure business lines remain operational and compliant

11:15
Break
11:45

Ethics Training with Live Polling

Minimizing Misconduct Risks: Tools and Techniques to Promote Integrity, Ethics and a Culture of Compliance

Ula Ubani
Chief Ethics & Conduct Officer
BMO Financial Group

Camilla Mackenzie
Chief Compliance & Ethics Officer
Export Development Canada and FinDev Canada

  • Understanding the influences and biases that lead to personal misconduct
  • Bringing your team up to speed on ethics law and regulations for financial services
  • Building an effective code of conduct along with a corporate culture that demonstrates those values
  • Analyzing Ethical Dilemmas: Learn where teams are most at risk of failing to meet standards
  • Applying best practices for complex decision-making to protect against ethical, reputational and financial risk

12:45
Networking Break
1:00
Meet a Mentor

A unique face-to-face virtual learning experience that will allow you to receive professional guidance or offer it as a mentor. Come camera ready for an informal 1-on-1 conversation about honing skills and building your career. This is a great opportunity to foster growth within the industry and make a new connection.

To participate* as either a mentor or a mentee, email Sara Cain at [email protected].

*Participation in this networking session is for registered delegates only.

1:30
Afternoon Breakouts

Stream 1 - FINANCIAL CRIME - Fine-tuning Investigations, Documentation and Reporting to Meet Regulatory Obligations under the PCMLTFA

David Vijan
CRO
Outlier Solutions Inc.

Stream 2 - Technology - Meeting your Match: Analyzing the Latest Digital ID Tools, Applications and Regulations

Gene DiMira
Chief Identity Officer
The AML Shop

Neil Butters
AVP Digital ID and Innovation
Interac Corp. Canada

Stream 3 - CONDUCT, COMPLIANCE CULTURE AND CONSUMER TRUST - Strategies for Implementing a Complaint Handling Program that Meets Bill C-86 Requirements

David Chesworth
Chief Consumer Protection Officer, Regulatory Compliance
Canadian Western Bank

Charlene Varty
Senior Manager Compliance, Canadian Banking Compliance
TD Bank Group

Compliance professionals must manage a wide range of risks and stay up to speed with ever evolving regulations. These concurrent sessions have been designed to provide you with an opportunity to enhance your knowledge across different compliance disciplines.

This series of sessions will take a closer look at Canadian regulations and specific strategies and solutions for your compliance program.

From Zero to Sixty: A Practical Roadmap for the Canadian Regulatory Compliance Landscape

Stream 1
Financial Crime — Fine-tuning Investigations, Documentation and Reporting to Meet Regulatory Obligations under the PCMLTFA

Stream 2
Technology — Meeting your Match: Analyzing the Latest Digital ID Tools, Applications and Regulations

Stream 3
Conduct, Compliance Culture and Consumer Trust — Strategies for Implementing a Complaint Handling Program that Meets Bill C-86 Requirements

2:30
Break
2:45
Determining When to De-risk: Top 5 Major Pitfalls to Avoid when Ending a Client Relationship

Michael Burgess
Senior Manager, Major Investigations/Demarkets
BMO Financial Group

Joseph Mari
Director, Financial Intelligence Unit and External Partnerships
Scotiabank

  • Exploring de-risking beyond a variant on “KYC” and “CDD” onboarding issues: Understanding contractual obligations to the client and managing their expectations
  • Setting de-risking criteria and executing the decision-making process in the context of a clear risk tolerance framework
  • The special case of AML and TF risk – more than just a regulatory issue: How to avoid reputational, financial and other risk including ethical concerns and even potentially criminal liability due to amendments to the Criminal Code in June 2019

3:45

Live Polling Session

Conducting Robust Risk Assessments in a Shifting Regulatory Landscape

Asad Rauf
Vice President & Chief Compliance Officer
SBI Canada Bank

Risk assessments are a critical and mandatory task for financial institutions at an enterprise level as stipulated under the OSFI E-13 framework as well as FINTRAC’s ongoing monitoring requirements. Understanding and managing your compliance risk exposure requires an effective framework for assessment and management. In this session you will learn to how to:

  • Meet regulator expectations: identifying common deficiencies that come up in examinations
  • Devise a methodology that moves from qualitative to quantitative risk assessment
  • Harness insights from the risk assessment and operationalize a risk-based approach

4:30
Conference Concludes