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Providing effective government services starts at the top with strategic planning and bold decision-making to better serve citizens. As digital solutions continue to open doors to innovative approaches, public sector leaders are seeking out new ways to ensure services are more efficient, accessible and customized for users.

GovConnect Virtual offers an invitation-only event designed for Heads of Innovation and Information Technology Management from across Canada’s public sector to delve into the hot topics affecting your organization.

What sets this event apart is our interactive roundtable format, giving attendees the ability to drive the conversation and problem solve with their counterparts on a curated topic. GovConnect Virtual will leverage a digital platform to enable the lively, constructive dialogue that you have come to expect in person from the comfort of your home office.

COLLABORATE WITH TRANSFORMATIONAL THOUGHT LEADERS
Jeff Braybrook

Jeff Braybrook

Director, Collaboration Solutions, Chief Information Office ,
Shared Services Canada

Carly Dybka

Carly Dybka

Assistant Director,
Social Media and Care Immigration, Refugees and Citizenship Canada

Paul Gaskin

Paul Gaskin

Director General, Planning, Operations and Information Branch, Canadian Forest Service,
Natural Resources Canada

Danielle Holden

Danielle Holden

Director, Digital Services Enablement,
Transport Canada

Liz McKeown

Liz McKeown

Faculty, Digital Academy,
Canada School of Public Service

Emma Orawiec

Emma Orawiec

Director General,
Public Services and Procurement Canada

Agenda
Danielle Holden

Danielle Holden
Director, Digital Services Enablement
Transport Canada

  • The need for more collaboration and communication to build trust between branches
  • Sharing information and leveraging common tools to avoid duplication and cut costs
  • Adopting the enterprise approach to establish technology standards and improve access across various channels
Jeff Braybrook

Jeff Braybrook
Director, Collaboration Solutions, Chief Information Office
Shared Services Canada

  • Examining changes to FIPPA/PHIPA legislation
  • Hear advice from Commissioner in light of COVID
  • Analyzing the implications of recent court decisions
David Goodis

David Goodis
Assistant Commissioner
Office of the Information and Privacy Commissioner of Ontario

11:30 am
Virtual Break

11:45 am
Interactive Roundtable Discussions | Round 1

1:10 pm
Virtual Break

1:30 pm
Interactive Roundtable Discussions | Round 3

2:15 pm
Interactive Roundtable Discussions | Round 4

3:00 pm
Interactive Roundtable Discussions | Round 5

3:40 pm
Virtual Break

  • Shared services between various provincial and federal departments to minimize cost and maximize efficiencies
  • Innovative tools to shift from old to the new architecture
  • Building and upskilling digital government teams
  • Streamlining centralized procurement
  • Improving Services through innovation and partnerships
  • Strengthening the data breaches by active monitoring and creating a mitigating plan
Gabe Sawhney

Gabe Sawhney
Director
Code for Canada

David Tallan

David Tallan
Senior Manager Enterprise Web Development
Government of Ontario

Hear about the development of the Government of Canada’s first AI-driven conversational chatbot and the benefits and challenges of providing client service through social media.

  • How chatbots and other tools can be leveraged to introduce operational efficiencies
  • The importance of structured data and regular reporting in identifying pain points and optimizing value for clients
  • Dealing with social media monitoring (including mis- and dis-information)
Carly Dybka

Carly Dybka
Assistant Director, Social Media and Care
Immigration, Refugees and Citizenship Canada

5:00 pm
Closing Remarks

Roundtable Topics
  • Diagnosing the advantages of Business Process Automation in your Workplace
  • Uncovering ways to create a connected and engaging workplace with more shared values and trust of AI in IT operations and the existing opportunities and challenges

Co-moderators:

Elwy El-Gazzar

Elwy El-Gazzar
Senior Business Transformation Consultant, Strategy, Architecture, and Project Management Section, Technology Services Division
City of Toronto

Lesley Wheldrake

Lesley Wheldrake
Accelerator Portfolio Manager
Canadian Digital Service

  • Weaving flexibility into the delivery of programs and services
  • Mobilizing the diversity of talent and putting employee experience first
  • How to adapt work settings and leverage modern tools to improve quality of output
  • Building digital dexterity and exploring foundational concepts for digital transformation in a government context
  • Unpacking examples of the Government of Canada’s 10 Digital Standards Discussion – prioritization and importance of these standards in your work environment and how to apply

Co-moderators:

Emma Orawiec

Emma Orawiec
Director General
Public Services and Procurement Canada

Liz McKeown

Liz McKeown
Faculty, Digital Academy
Canada School of Public Service

Claudia Cyr

Claudia Cyr
Vertical Lead, Government
Samsung

  • Managing the balancing act of open government and the protection of privacy
  • Taking a proactive approach by designing services with security and privacy in mind
  • Allow secure sharing of information by assessing internal and external threats and identifying susceptible areas

Co-moderators:

Shawna Bourne

Shawna Bourne
Director, Pay and Benefits Services Division
Ministry of Government and Consumer Services

Ron Poserina, CISSP, CCS

Ron Poserina, CISSP, CCS
Director, Sales Engineering
Proofpoint

Datacenters are Innovating rapidly and are highly complex environments for the enterprise. The entire framework is evolving – Architecture, Technologies, Platforms/Systems, (PPT) – People, Process and Technology, Security, Regulatory requirements. The rate of change and the pace of innovation is overwhelming.

How do you navigate this IT revolution? Where do you focus and how do you manage this change and create synergy with the business units to drive business outcomes.

Let’s discuss the right approach which needs to consider many new aspects of the business:

  • Establishing an end to end approach for the business
  • Strategies to ensure continuity and availability for the business
  • Accelerating Migration – Refactoring, Re-Platform and drive Application Modernization to take advantage of the future of multi-cloud and hybrid operations

Moderator:

Peter J. Meister

Peter J. Meister
Head of Product Management, Cloud Strategy
Hitachi Vantara

With the proliferation of data platforms, large organizations are faced with how to maximize the utility of their data.

  • Navigating decisions on when to mandate particular solutions to ensure compatibility
  • How to support agility and innovation?
  • Should data be collected, or just connected to when needed?
  • How can the data interface with other organizations be managed?

Moderator:

Paul Gaskin

Paul Gaskin
Director General, Planning, Operations and Information Branch, Canadian Forest Service
Natural Resources Canada

How GovConnect Virtual Works
  1. If you are a senior-level decision maker, apply for your invitation.
  2. You will be notified within 1-3 business days if you’ve been approved to attend.
    If you have been approved, you will receive an email confirmation with access instructions for the virtual conference.
  3. On the day of the event, you will listen to leaders in the public sector and engage in peer-to-peer discussions with your counterparts.
  4. You will virtually visit 5 tables throughout the day, each with a different discussion topic and moderated by a subject matter expert.
  5. Interact directly with your peers on the virtual roundtables by turning on your camera and microphone to participate in the discussion.
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Testimonials
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It was a wonderful format! The roundtable discussions being the primary vehicle, helps support my position of advocacy and helped convince several people to change their views on cloud adoption and working in the open.

Vivian Nobrega
Open Source Advocate for the GC Treasury Board
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I found this event very interesting, as I do every year. It’s an excellent opportunity to consider topics in a way that our busy work schedules often don’t allow. I always look forward to the presentations and conversations at these events.

Devon Bartley
Advisor for Justice Canada
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