GovConnect Canada

• Shifting how you collaborate internally and externally with business partners to deliver services
• Avoiding digital burnout: guidance on setting clear priorities to balance workloads
• Reevaluating how you respond to challenges as a team as well as an organization
• Best practices for mobilizing teams in an emergency

Elizabeth Rhodenizer
Chief Information Officer
Public Service Commission of Canada

• Adjusting to the ‘new normal’ while working differently and harder than ever before
• Developing partnerships inside and outside the Agency to deliver a better service
• Identifying and mitigating risks while constantly moving forward
• Applying lessons learned along the way to future projects

Frank Vermaeten
Assistant Commissioner, Assessment, Benefit and Service Branch
Canada Revenue Agency

• Examining data-driven insights from the GC Talent Cloud related to pitching jobs, securing rare talent and hiring quickly in complex HR environments
• Exploring skills and competencies identified for “the Future of Work”, and their relevance for organizational success today
• Making the most of a Perfect storm: best practices for testing new ideas when you have the resources (capacity, time, budget)
• Harnessing the benefits of building projects in an agile way

Supriya Syal
Chief Science Advisor
Talent Cloud

This panel will explore how to prioritize IT/IM projects and build the foundations for digital success within government. If you could create a digital shop from the ground up what would you keep, bolster or eliminate? What would that mean for the mandate of the team, their processes and the technology itself? Prepare for discussion examining cross government functionality– how internal support functions can be strengthened across departments that ultimately all contribute to the successful delivery of services.

Denis Skinner
Executive Director, Digital Change, CIO Branch
Treasury Board of Canada Secretariat

• Breaking-down usability barriers while ensuring protection
• Learning about internal and external threats
• Identifying best practices that can be applied in the event of a breach
• Creating a security roadmap for remote work: What safety practices and tools should be implemented?
• Examining the implications of new threats that emerged during the pandemic
• Predicting infrastructure pain points and working through them
• Top considerations for establishing safe cloud environment

Syed Hamza Ahmed
Cyber Security Analyst
Canada Revenue Agency

Jean-Charles Laplante
Technical Analyst
Social Sciences and Humanities Research Council of Canada

• Identifying what collaborative tools have proven successful
• Troubleshooting common pitfalls associated with distributed teams
• Strategies for creating a culture that is open to working in a new way
• Establishing clear policies and process about when to use what channel &emdash; a guide to how teams operate and make decisions
• Sharing best practices for productivity and new ideas for the future of work

Sonia Powell
Director General, Workplace Solutions
Public Services and Procurement Canada

• Gathering firsthand insight into your citizens’ experiences to understand their behaviours, needs, and goals
• Co-creating with broad stakeholder groups
• Finding a rhythm: designing, prototyping, testing, and building
• Mapping the end-to-end service experience, identifying opportunities to drive value and impact
• Integrating the front and back ends of services, ensuring the right internal processes, capabilities, and policies are in place to support the delivery of your services

Danielle Holden
Director of Digital Services Enablement
Transport Canada

• Aligning business operations with the right cloud model
• Overcoming migration pitfalls
• Establishing policies and controls that mitigate privacy and security risks
• Finding opportunities to break down public sector siloes through increased data flows
• Integrating strategies to drive application modernization to take advantage of the future of cloud

Fawad Ahmed
Program Manager, Business Applications
City of Ottawa

• Identifying untapped data streams that could be utilized to empower policy and decision-making
• Developing strategies to integrate data analytics while protecting privacy
• Creating a blueprint to operationalize at an enterprise level