Part I: BUILD AND DISCOVER
The Database and Training Tools You Need

Part II: GROUNDING Your Role and BUILDING the Housing Department

• Identifying how a housing manager can build, train, and retain a team
• Sticking to the departmental budget and understanding where the funding comes from
• Educating members and tenants on housing department policies and expectations for general upkeep
• Maintaining cultural appreciation while being assertive and effective in your role
• Interacting effectively with other departments
• Implementing positive coping mechanisms and healthy habits to mitigate stress
• Analyzing how to ease the workload by developing strategies and creating boundaries within the housing role

Part III: WHAT IS THIS DOCUMENT FOR?
Document Dissection: Clarifying and Applying Useful Paperwork

• Analyzing and understanding the various types of documents
• Learning how to draft and organize a document system that will make being a housing manager much more manageable and alleviate some of the stresses

Part IV: GUTS ON CONTRACTS
Navigating a Contract and Ensuring You Never Feel Misled Again

• Analyzing CCDC contracts for contractors including design builds, construction management, open build, and cost plots
• Explanation of contracts
• The ins and outs of consulting fees