Marcia Douglas

Partner, Information Management & Analytics
Deloitte & Touche LLP

MARCIA DOUGLAS is an Associate Partner within the Technology Information Management and Analytics Practice at Deloitte. She has over 25 years? experience in Information Management‚ with a focus on Enterprise Content Management. She has deep understanding of the challenges associated with capturing‚ managing and sharing unstructured content and leveraging it within business operations. She has developed ECM strategies for both public and private sector companies‚ including development of business cases and roadmaps. She has assisted clients with business process analysis and workflow redesign‚ optimizing information management to improve business operations. Marcia?s experience spans strategy and design through deployment and operationalization of solutions. With specialized skills in taxonomy‚ classification and retention management‚ Marcia has been engaged to provide design and planning for Information Management solutions. She has driven requirements gathering and architectural design of solutions. Her expertise also includes developing change management strategies‚ including communications‚ training and governance. She has experience in designing and implementing document management‚ web content management‚ records management‚ e-discovery‚ email management and business process management solutions using a variety of industry leading products and integrating these solutions within existing legacy environments. Marcia brings an awareness of how to leverage information management processes and technologies to transform business operations. A dynamic leader‚ she brings enthusiasm and creativity to marketing and managing an information management program.