Regulator Townhall

Adjusting Operations to Meet Expectations and Avoid Compliance Missteps During and After COVID

November 17, 2020 9:15am

Guillaume Giguère
Manager, Examinations Compliance

Anie Stuart
Managing Director
Culture and Conduct Risk Division


Sara Gelgor
Chief Compliance Officer
Concentra Bank

Swati Agrawal
Senior Manager – Market Conduct (Life & Health Insurance)

  • Gain guidance on regulatory flexibility due to COVID and the implications for future assessments and adjudication of breaches
  • Leveraging insights on new operational risks for remote teams
  • Align operations with regulator plans for the resumption of obligations to avoid missteps
  • Managing emerging conflicts between offering services and health and safety