Increasing litigation and escalating costs require municipalities to harness tools and techniques that will enable them to assess claims and move through the litigation process efficiently. This workshop is designed to help your department keep expenses in check and mobilize best practices in claims administration.

• Designing your risk prevention strategies– How to assess the gaps and align internal businesses processes
• Establishing comprehensive documentation to defend claims and expedite proceedings
• How to strengthen communication to ensure pertinent information is gathered
• Best practices for liaising with your insurer—what they need to know to advise your team
• How to realize cost savings by moving to an in-house model
• Self–Insurance – Assessing where your deductible needs to be in order to keep insurance costs down, and claims costs manageable
• Recoveries – How to offset costs by bringing money back in to your municipality