Evolving Communication Tech – How to Implement NG 9-1-1

February 28, 2023 11:45am

Anthony Odoardi
Deputy Chief of Innovation and Technology
Peel Regional Police

Tom Paniak
Senior Manager, Network Architect
Bell Canada

Find out how emergency services are upgrading to Next Generation 911 (NG9-1-1) to comply with the Canadian Radio-television and Telecommunications Commission (CRTC) mandate, and improved emergency services. The technology will allow callers to emergency services to provide 3D location mapping data, image-enriched messaging, video-enhanced data as well as real-time texting

  • Exploring how the technology will work in practice and how it will improve policing
  • Decommissioning the previous system and implementing the new software – plotting steps and timelines
  • Strategizing employee training on the new system
  • Examining the potential return on investment