The Bank Act Provisions Relating to Consumers & Impacts on Consumer Protection

February 28, 2017 4:15pm

Suhuyini Abudulai
Partner, Financial Services Group
Cassels Brock (Toronto)

  • The new Federal Consumer Protection Regime for Bank Customers
  • How federal (Bank Act) consumer provisions and provincial consumer protection legislation impacts federally regulated financial institutions (FRFI’s)
  • Balancing compliance with federal legislation and provincial legislation
  • Meaning of the new consumer protection chapter and its impact