Day 1 - Tuesday, July 11, 2017

8:00
Registration Opens and Refreshments are Served
9:00
Opening Remarks from the Canadian Institute
9:05
Opening Remarks from Chair

Lorinda Lewis
Senior Director, Continuous Improvement
Oshkosh Defense

9:20
Building Enterprise Wide Operational Excellence

Christopher Traikos
Operations Executive
Pharma, CPG, Manufacturing, Cash Processing/Security

10:00
Taking the First Steps of the Journey: Launching and Sustaining an Operational Excellence Initiative

Mike Allen
Sr. Operational Excellence Consultant
Ontario Lottery & Gaming

11:10
Networking Refreshment Break
11:40
Transforming Customer Experience through Operational Excellence

Raheel Irfan
Strategy and Business Transformation
D+H

12:15
Using Leadership Routines to Drive Sustainable Results

Andrew Krestick
Associate Vice President, Brighter Way Business Partner
Sunlife Financial

12:50
Networking Luncheon
2:00
Six Dimensions of a Successful Operational Excellence Program

Michael Hartman
Director, Operational Excellence
Innomar Strategies

2:35
Understanding and Applying the Lean Transformation Framework

Brijmohan (Brij) Beniwal
Project Manager, Operational Improvements Office of the Commissioner, Public Works
Regional Municipality of Halton

3:10
Networking Refreshment Break
3:40
Looking to the Future of Operational Excellence

Kevin J. Duggan
Founder
Institute for Operational Excellence

4:30
Chair’s Closing Remarks

Lorinda Lewis
Senior Director, Continuous Improvement
Oshkosh Defense

4:45
Forum Adjourns

Day 2 - Wednesday, July 12, 2017

8:30
Refreshments are Served
9:00
Opening Remarks from Chair

Lorinda Lewis
Senior Director, Continuous Improvement
Oshkosh Defense

9:15
Demonstrating the Business Value of Your Operational Excellence Initiative

Sapna Sharma
Vice President, Continuous Improvement
Safran

9:50
Connecting your Operational Improvements to Financial Results

Jordan Workman
Director of Client Development, N. America & EU,
Performance Solutions by Milliken

Steve Josey
Director, New Client Development
Performance Solutions by Milliken

10:25
Networking Refreshment Break
11:05
Restarting & Revitalizing Your Stalled Continuous Improvement Initiative

Interactive Group Discussion

11:40
Strategies for Engaging People in a Transformation Effort

Michael Bonine
Director, Continuous Improvement
Agrium

12:15
Networking Luncheon
1:30
Bridging the Gap between Information Management and Process Transformation: a Data Analytics Example

Andrey Korikov
Principal Consultant, Business Process Engineering Practice Lead
Adastra Business Consulting

2:05
Exploring the Connection between Operational Excellence and Employee Engagement and Retention

Adam Stoehr
Vice President, Education and Research
Excellence Canada

2:40
Chair’s Closing Remarks

Lorinda Lewis
Senior Director, Continuous Improvement
Oshkosh Defense

2:55
Conference Ends