Interactive Roundtable Discussions
Topic #1
Security
- Fighting the interconnected threats in an interconnected system
- Keeping ahead of threats and safeguarding citizens’ privacy
- Identifying vulnerabilities before they are exploited
Topic #2
Building Modern and Responsive Software
- Balancing the User Experience with protecting their data
- Integrating API security across apps, devices and departments
- Responding quickly to technological innovation
Topic #3
Agile Change Management and Fostering Innovation
- Setting a framework
- Verifying the quality of products and services
- Creating room for feedback and continuous improvement
Topic #4
Going Mobile in the Modern Workplace
- Capitalizing on productivity gains with a mobile strategy
- Overcoming common challenges to mobile in government
- Lessons learned from first-movers and corporate examples
Topic #5
Engaging the Digital Citizen
- Creating a user-centric design and service model
- Winning citizen’s trust through transparency best practices
- Using omni-channel strategies to maximize your citizens’ choices
Topic #6
Digital Workflow Optimization
- Use of automation technologies to handle high-volume, repeatable tasks
- Creating efficiencies and helps to modernize service delivery and improves quality of services
- Allowing staff to focus on high value, critical work