Agenda

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Pre-Conference Workshops
Workshop A: Advertising Claims 101 – Your Guide to the Essentials of Advertising Claims Substantiation in Canada
Jan 17, 2022 9:00am – 12:00pm
Speakers

Chris Hersh
Partner
Norton Rose Fulbright Canada LLP (Toronto, ON)

Jennifer Mckenzie
Partner
Cassels Brock & Blackwell LLP
Workshop B: What Advertisers and Their Counsel Need to Know about Privacy Laws: Understanding How New Privacy Legislation in the EU, USA And Canada Are Impacting Canadian Advertising
Jan 17, 2022 12:30pm – 3:30pm
Speakers

Bill Abbott
Director, Data Policy and Research
TELUS

Sonia Carreno
President
Interactive Advertising Bureau of Canada (Toronto, ON)

Daniel Goldberg
Partner
Frankfurt Kurnit Klein & Selz PC (Los Angeles, CA)

Chrissy Fratschko
Privacy Manager
Holt Renfrew (Toronto, ON)
Day 1 - Tuesday, January 18, 2022
8:45 |
Co-Chair Opening Remarks |
9:00 |
Evaluating Structure Function vs. Health Claims in the Age of COVID-19 |
10:00 |
Case Study on Advertising in Highly Regulated Markets Marketing Cannabis in Canada |
10:45 |
Morning Break |
11:15 |
What It Means to be ‘Green’ – Applying Truth-In Advertising Principles to Environmental Claims: An International Perspective |
12:15 |
1:1 Virtual Networking Break |
12:30 |
Lunch |
1:15 |
Ad Standards and the Complaint Process |
1:45 |
A Bite of Food Advertising |
2:30 |
Afternoon Break |
3:00 |
Avoiding Unqualified Country of Origin Claims |
4:00 |
Co-Chair Closing Remarks
|
Day 2 - Wednesday, January 19, 2022
9:00 |
Co-Chair Opening Remarks |
9:15 |
Understanding How The Evolving Role of Social Media Continues to Change the Marketing and Advertising Playing Field in CanadaPart One: Influencer Marketing in Canada |
9:45 |
Morning Break |
10:15 |
Understanding How The Evolving Role of Social Media Continues to Change the Marketing and Advertising Playing Field in CanadaPart Two: Being Politically Correct: Avoiding Political Polarization in Social Media Advertising |
11:15 |
Promoting Diversity and Inclusion in Ad Campaigns: An insider’s view |
12:00 |
Afternoon Break |
12:30 |
New Considerations in Compliantly Executing Promotional Contests and Sweepstakes Under the Competition Act |
1:30 |
Co-Chair Closing Remarks
|
Day 1 - Tuesday, January 18, 2022
8:45 |
Co-Chair Opening Remarks![]() Marisa Muchnik ![]() Austin Wong |
9:00 |
Evaluating Structure Function vs. Health Claims in the Age of COVID-19![]() Glenford Jameson ![]() Pei Li
|
10:00 |
Case Study on Advertising in Highly Regulated Markets Marketing Cannabis in Canada![]() Chantelle Cseh ![]() Kelly Harris Advertising and marketing in highly regulated spaces is challenging. This is especially true of the still relatively new cannabis industry which continues to grow on daily basis. In this case study, our speakers will explain the rules, regulations, and the foundation for effectively and compliantly advertising and marketing cannabis in Canada – including types of legal risk for manufacturers, publishers and related parties like lenders, and focusing on navigating a consumer class action. |
10:45 |
Morning Break |
11:15 |
What It Means to be ‘Green’ – Applying Truth-In Advertising Principles to Environmental Claims: An International Perspective![]() Katherine Armstrong ![]() Joanna Vince
|
12:15 |
1:1 Virtual Networking Break |
12:30 |
Lunch |
1:15 |
Ad Standards and the Complaint Process![]() Yamina Bennacer ![]() Monique Gagné As Canada’s national advertising self-regulatory organization, Ad Standards has administered the Canadian Code of Advertising Standards (the ‘Code’) for almost 60 years. In this session, you will learn how the Code applies to your advertising initiatives, how it supports requirements imposed by third-party regulators, and how the self-regulatory process benefits both consumers and advertisers. In this practical session, we will illustrate:
|
1:45 |
A Bite of Food Advertising![]() Catherine Bate ![]() Evie Bouras ![]() Pierre Savoie Learn about the latest trends in advertising claims, class actions, and developments in the laws, regulations, and policies governing advertising of food and beverage products in Canada including:
|
2:30 |
Afternoon Break |
3:00 |
Avoiding Unqualified Country of Origin Claims![]() Daniel G. Edmondstone ![]() Jason W. Gordon Over the last several years, there has been an uptick in “Made in Canada” claims. Our speakers will explain how to substantiate these claims as Canadian consumers continue to support local manufacturers.
|
4:00 |
Co-Chair Closing Remarks
|
Day 2 - Wednesday, January 19, 2022
9:00 |
Co-Chair Opening Remarks![]() Marisa Muchnik ![]() Austin Wong |
9:15 |
Understanding How The Evolving Role of Social Media Continues to Change the Marketing and Advertising Playing Field in CanadaPart One: Influencer Marketing in Canada![]() Marina Seidl
|
9:45 |
Morning Break |
10:15 |
Understanding How The Evolving Role of Social Media Continues to Change the Marketing and Advertising Playing Field in CanadaPart Two: Being Politically Correct: Avoiding Political Polarization in Social Media Advertising![]() John Salloum ![]() David Young Through a series of examples, our speakers will analyze recent situations in which a brand’s influencer become politically controversial. Our panelists will discuss the impact of these controversies on advertising, marketing, reputation, and offer solutions to avoid political landmines. Points of discussion will include:
|
11:15 |
Promoting Diversity and Inclusion in Ad Campaigns: An insider’s view![]() Elizabeth Manley ![]() Paula Fernández Pfizenmaier During this highly anticipated session, in-house counsel will share insights into tackling diversity and inclusion in the Canadian advertising landscape, all while meeting the Canadian Marketing Code of Ethics and Standards |
12:00 |
Afternoon Break |
12:30 |
New Considerations in Compliantly Executing Promotional Contests and Sweepstakes Under the Competition Act![]() Shelley Samel ![]() Pinar Ozyetis
|
1:30 |
Co-Chair Closing Remarks
|
Workshop A: Advertising Claims 101 – Your Guide to the Essentials of Advertising Claims Substantiation in Canada

Chris Hersh
Partner
Norton Rose Fulbright Canada LLP (Toronto, ON)

Jennifer Mckenzie
Partner
Cassels Brock & Blackwell LLP
What is it about?
This interactive workshop will take you through the building blocks of a successfully substantiated advertising campaign in Canada. Our speakers will provide a comprehensive overview of both the content and terminology used to support claim substantiation for product and service advertisements, as well as the higher standards applied to comparative claims.
Points of discussion will include:
- Understanding claim substantiation requirements
- Defining key advertising terms relative to claims substantiation
- Reasonable basis
- Competent and Reliable
- Highest possible standard
- Differentiating between different types of claims: express vs. implied
- Identifying which evidence is necessary to substantiate a claim
- Exploring the role of statistics and scientific evidence in the claim substantiation process
- Understanding how to appropriately use qualifications or disclosures in advertising
- Exploring ways in which a substantiated claim may be utilized
- Understanding the interplay between marketing and legal departments when making a claim on a product or service
- Examining the steps in the creation of an advertising campaign relative to claims substantiation
Workshop B: What Advertisers and Their Counsel Need to Know about Privacy Laws: Understanding How New Privacy Legislation in the EU, USA And Canada Are Impacting Canadian Advertising

Bill Abbott
Director, Data Policy and Research
TELUS

Sonia Carreno
President
Interactive Advertising Bureau of Canada (Toronto, ON)

Daniel Goldberg
Partner
Frankfurt Kurnit Klein & Selz PC (Los Angeles, CA)

Chrissy Fratschko
Privacy Manager
Holt Renfrew (Toronto, ON)
What is it about?
A lot has changed in the way of privacy in the last year, including Quebec’s Bill 64, which has made it harder for companies to gain consent to collect personal information from customers. In this workshop our speakers will cover all major changes in privacy law and explain how this impacts advertising and marketing practices.
- Understanding how changes in privacy laws have a direct impact on advertising and marketing practices
- How to ensure that your customer data collection policies are fully compliant
- Implementing Quebec’s Bill 64 into your organization’s customer data collection policies
- Identifying the gaps between current privacy legislation and Bill 64 relative to customer data protection
- Understanding whether the election results impact federal privacy legislation and how this will impact advertising and marketing
- Calculating fines and penalties for customer data breaches
- Delving into new standards for gaining customer consent
- Defining clear, free, and informed consent to collect, use, and communicate with customer data
- Defining “sensitive information” and a “reasonable expectation of privacy”
- Implementing processor agreements for third-party usage of customer data