Day 1 - Tuesday, April 2, 2019

7:30
Registration Opens and Refreshments Served
8:30
Opening Remarks from Co-Chairs
8:45

KEYNOTE

Joint Liability Reform – A Perspective from the AMO
9:30

CASE LAW REVIEW

This Year’s Need-to-Know Government Liability Cases
10:15
Networking Refreshment Break
10:30

Spotlight on Roads and Transportation

Winter is Here – Lessons Learned from the Newly Implemented MMS Regime
11:30
No Crash, No Cash – Legal Consequences of Legislative Changes to Public Transportation Liability
12:15
Networking Luncheon for Delegates and Speakers
1:15

HOT TOPIC

Jane Doe Revisited – Consequences for Municipal and Provincial Policing
2:00
Civil Sexual Assault Claims – Developing a Robust, Efficient, and Fair Claims Process
2:45
Networking Refreshment Break
3:00

Preparing for the Worst – Disaster and Attack Preparedness

Flood, Fire, and Frosts – Preventing Claims with Realistic Emergency Preparedness Strategies
3:45

Preparing for the Worst – Disaster and Attack Preparedness

Public Services Cyber Security and Resilience – Protecting and Insuring Against Cyber Attacks
4:30
Closing Remarks & Conference Adjourns

Day 2 - Wednesday, April 3, 2019

8:30
Registration Opens and Refreshments Served
9:00
Opening Remarks from Co-Chairs
9:15

GOVERNMENT ROUNDTABLE

Lessons Learned from Jurisdictions with Legal Recreational Marijuana
10:15
Networking Refreshment Break
10:30
Taking Stock of Your Insurance Options – Existing and Soon-to-Exist Methods of Protecting Your Organization against Claims from Employees and Producers
11:15

STRATEGY SESSION

Looking Forward – Developing a Robust Risk Deterrence Strategy to Prevent Claims Before they Occur
12:00
Closing Remarks & Conference Concludes

Effective Claims Management – Strategies to Prevent Prolonged Litigation and Spiralling Costs

Apr 3, 2019 1:00pm - 4:00pm

Speakers

Jessica Jaremchuk
Director, Risk Management Services
Frank Cowan Company

Shannon Devane
Manager, Risk Management and Registration Services
City of Vaughn

Sasha Alexander
Risk Management and Solutions Manager
Frank Cowan Company

Day 1 - Tuesday, April 2, 2019

7:30
Registration Opens and Refreshments Served
8:30
Opening Remarks from Co-Chairs

C. Kirk Boggs
Partner, Practice Group Leader – Toronto Insurance
Lerners LLP

Andra Maxwell-Baker
Deputy City Solicitor
City of Mississauga

8:45

KEYNOTE

Joint Liability Reform – A Perspective from the AMO
9:30

CASE LAW REVIEW

This Year’s Need-to-Know Government Liability Cases

Stuart Zacharias
Partner
Lerners LLP

Preventing and managing claims effectively begins with a solid foundation of the current state of the Canadian legal landscape. Join our speaker for an in-depth examination of the most important liability cases from across Canada. Hear the key takeaways that you’ll need in order to ensure that your road, highways, sidewalks, and recreational claims are being handled with the most timely legal knowledge possible.

10:15
Networking Refreshment Break
10:30

Spotlight on Roads and Transportation

Winter is Here – Lessons Learned from the Newly Implemented MMS Regime

Natalie Kolos
Partner
BLG

Avril Allen
Partner
Boghosian + Allen LLP

The implementation of Ontario’s new Minimum Maintenance Standards has finally arrived. With the process of adopting the new standards for snow removal and road management now fully underway, what have been the early takeaways for Ontario’s municipalities?

  • Delineating the previous standards from the updated MMS – commonly overlooked differences that could lead to a failure to fulfill essential maintenance requirements
  • Defining and communicating the occurrence of a “significant weather event” – tips to ensure public awareness
  • Aligning existing maintenance contracts with the new MMS guidelines – ensuring that heightened service expectations are being met
  • So goes Ontario, so goes the rest of Canada? What to expect should your province adopt similar standards to the updated MMS

11:30
No Crash, No Cash – Legal Consequences of Legislative Changes to Public Transportation Liability

Darcy Romaine
Trial Lawyer
Boland Howe LLP

Since 2011, the advent of the “no crash, no cash” approach to claims deriving from the use of public transportation has realigned the expectations for compensation in the event of sudden breaking or acceleration events. Join our speakers for a discussion on the effects of the “no crash, no cash” rule on public claims. Hear how to cost-effectively manage cases when the perceived best recourse for injured individuals is a prolonged tort claim against municipalities.

12:15
Networking Luncheon for Delegates and Speakers
1:15

HOT TOPIC

Jane Doe Revisited – Consequences for Municipal and Provincial Policing

C. Kirk Boggs
Partner, Practice Group Leader – Toronto Insurance
Lerners LLP

Sean Dewart
Partner
Dewart Gleason LLP

2:00
Civil Sexual Assault Claims – Developing a Robust, Efficient, and Fair Claims Process

Susan Vella
Partner
Rochon Genova LLP

Elizabeth Grace
Partner
Lerners LLP

  • Ensuring internal procedures for inquiries and investigations are abiding by the best possible recommended practices
  • Harnessing human resources documentation and knowledge to aid in establishing the facts of the case
  • Managing overlapping civil and criminal proceedings – gauging the consequences of criminal proceedings for civil proceedings
  • Coordinating communications and documentation effectively across internal and external counsel

2:45
Networking Refreshment Break
3:00

Preparing for the Worst – Disaster and Attack Preparedness

Flood, Fire, and Frosts – Preventing Claims with Realistic Emergency Preparedness Strategies

Barney Owens
Director of Emergency Management ( Retired ) Office of the Fire Marshal and Emergency
Ontario Ministry of Community Safety and Correctional Services

  • Auditing your internal response scenarios – streamlining collaboration across emergency stakeholders
  • Identifying where the pain points exist during your most common emergencies – allocating resources effectively to prevent the most common sources of claims
  • Examining effective emergency notification techniques – identifying key players and deploying consistent messaging
  • Looking to the future of potential response scenarios – can we expect increasing pressure on emergency response services due to climate-driven changes in fire and flood patterns?

3:45

Preparing for the Worst – Disaster and Attack Preparedness

Public Services Cyber Security and Resilience – Protecting and Insuring Against Cyber Attacks

Zella Phillips
Senior Counsel - IT & corporate Law, Legal & Court Services Department
Regional Municipality of York

Adam Briklyn
President
Professional Risk Underwriters Inc.

Richard Dsouza
President and Senior Security Advisor
Network Test Labs

Moderator:

Jennifer Hunter
Partner
Lerners LLP

The ever-increasing demands for expansions in digital government service delivery are placing pressure on provincial and municipal governments to ensure that citizens’ private data is protected. But how can governments ensure that their cyber security strategies are up-to-date when faced with restrictive public budgets? Join our speakers for a practical guide to building a strong cyber security program, and insuring against the possibility of an attack.

  • Working within a budget – targeting preventative strategies that are cost-effective
  • Protecting public infrastructure – understanding which potential targets are your highest risks
  • Insuring against cyber attacks – options for municipalities and provincial governments
  • Preparing for the worst-case scenario – devising a public information campaign in the event of a cyber attack

4:30
Closing Remarks & Conference Adjourns

Day 2 - Wednesday, April 3, 2019

8:30
Registration Opens and Refreshments Served
9:00
Opening Remarks from Co-Chairs

C. Kirk Boggs
Partner, Practice Group Leader – Toronto Insurance
Lerners LLP

Andra Maxwell-Baker
Deputy City Solicitor
City of Mississauga

9:15

GOVERNMENT ROUNDTABLE

Lessons Learned from Jurisdictions with Legal Recreational Marijuana

Phil Vester
President
Metrolinx

Joan Weir
Director, Health and Disability Policy
Canadian Life and Health Insurance Association Inc.

Shayne Turner
Director, Municipal Enforcement Services
City of Waterloo

Even the most diligent risk manager or government counsel can’t see into the future. Join our speakers for a panel specifically designed to give your team the opportunity to hear from municipal stakeholders who have already experienced the consequences of recreational marijuana legalization, and the lessons they’ve learned throughout that process. Hear from those who’ve been there about how your municipality can benefit from the industrial opportunities provided by cannabis, while minimizing the risks associated with increased cannabis use by citizens and employees.

10:15
Networking Refreshment Break
10:30
Taking Stock of Your Insurance Options – Existing and Soon-to-Exist Methods of Protecting Your Organization against Claims from Employees and Producers

  • Protecting against the consequences of employee cannabis use – insurance products which can cover potential risks of on-the-job accidents or errors
  • Ensuring that your impaired driving and road safety strategies are preventing potential claims arising from cannabis usage
  • Protecting your physical infrastructure – building liability issues arising from cannabis farming operations and the transport of cannabis across public roads

11:15

STRATEGY SESSION

Looking Forward – Developing a Robust Risk Deterrence Strategy to Prevent Claims Before they Occur

Andra Maxwell-Baker
Deputy City Solicitor
City of Mississauga

John McLennan (Invited)
Senior Risk Manager
City of Hamilton

Jessica Jaremchuk
Director, Risk Management Services
Frank Cowan Company

Shannon Devane
Manager, Risk Management and Registration Services
City of Vaughn

The best way to manage a claim is to prevent it. Join our panelists for a frank discussion on the hurdles that insurers and municipalities face when attempting to ensure that your city’s parks, roadways, and waterways remain safe public spaces for a variety of use:

  • Advocating for funding for preventative measures – building an effective plan for communicating the benefits of claims prevention
  • Devising comprehensive public awareness campaigns – Creating signage and public communications plans that clearly highlight potential risks
  • Identifying and insuring against potential risks – working with your insurer to devise a strategy to limit your exposure to potential public claims

12:00
Closing Remarks & Conference Concludes

Effective Claims Management – Strategies to Prevent Prolonged Litigation and Spiralling Costs

Apr 3, 2019 1:00pm - 4:00pm

$495

Speakers

Jessica Jaremchuk
Director, Risk Management Services
Frank Cowan Company

Shannon Devane
Manager, Risk Management and Registration Services
City of Vaughn

Sasha Alexander
Risk Management and Solutions Manager
Frank Cowan Company

What is it about?

Whether it’s the increasingly difficult task of getting a court date, the delays caused by missing documentation, or the ineffective use of alternative dispute resolution mechanisms, prolonged claims processes drive costs ever upward. Join our workshop leaders for an indepth examination of the claims management and litigation management strategies that can minimize the time and money your department is forced to allocate to disputing and litigating public claims.

  • Taking stock of your risk prevention strategies – examining your internal processes to ensure that prevention is at the forefront of your risk management program
  • Documenting your claim to prevent delays – tools to ensure that your claims file is prepared for legal scrutiny from the get-go
  • Working across departments – effective communication techniques to ensure that your legal and risk management teams are on the same page
  • Ensuring your insurer is in-the-know – key information to communicate externally to enable your insurer to provide their best advice
  • Making effective use of ADR options – delineating which process may be the correct choice for your particular claim
$1,195